Version 1.4 June 2026
1.1 Holdsport.dk ApS operates a number of online tools for use in sports activities etc. The online tools contain a wide range of features. One of these is “Holdsports Billetsalg”, or simply “Billetsalg”.
1.2 Holdsports Billetsalg makes it possible for Organizers to easily sell tickets to events. The role of Holdsports Billetsalg is to facilitate such sales. The Organizer, as seller, is liable to the Buyer in accordance with applicable legal rules and standards.
1.3 These terms address what applies when an Organizer and a Buyer enter into an agreement via Holdsports Billetsalg, and the obligations of Holdsport.dk ApS in that connection.
1.4 By making a purchase via Holdsports Billetsalg, the Buyer accepts the terms below, all guidelines applicable to the event for which the ticket is purchased, and Holdsport's personal data policy.
1.5 Please note that the Organizer may set or change the guidelines for an event, for example as regards which items may be brought. Holdsport.dk ApS has no influence over this and cannot be held liable in any way in that respect. This also applies if the Buyer files a complaint about the quality of the event, regardless of which part is being complained about.
1.6 Holdsports Billetsalg may only be used for the sale of the following services:
1.7 Other types of products or services may not be sold via Holdsports Billetsalg, including but not limited to:
1.8 Holdsport is operated by:
Holdsport.dk ApS1.9 Holdsport.dk ApS bears no liability if Holdsports Billetsalg is used for the sale of services or products in breach of these terms.
2.1 The Buyer should exclusively purchase tickets for the Organizer's events through Holdsports Billetsalg. If the ticket is purchased elsewhere, e.g. via resale, Holdsport.dk ApS does not guarantee the validity of the ticket.
2.2 As an intermediary, Holdsport.dk ApS is only liable in the customer relationship between the original Buyer and Holdsport.dk ApS: As an intermediary, Holdsport.dk ApS is not liable in relation to any part of the event itself, including anything preceding or following the date of the event.
2.3 Complaints about any errors, defects, or other matters connected with the event must be raised by the Buyer directly with the Organizer. Holdsport.dk ApS is not liable for any part of the delivery of the event itself purchased via Holdsports Billetsalg, nor can it act as intermediary in correspondence between the Buyer and the Organizer regarding this.
3.1 The ticket is sent exclusively by electronic means. The ticket is sent to the e-mail address used. It is the Buyer's obligation to ensure that the e-mail address is correctly entered. Holdsport.dk ApS bears no responsibility in this connection and cannot resend purchased tickets. The Organizer has the option to resend sold tickets to the Buyer. The Buyer must contact the Organizer. Holdsport.dk ApS cannot act as an intermediary.
3.2 Commercial resale of tickets purchased on Holdsports Billetsalg is not permitted, and for all resale, sale at a price above face value is prohibited under applicable law.
3.3 Remember to look after the ticket: Holdsport.dk ApS does not issue replacement tickets if the ticket is lost. Holdsport.dk ApS does not issue tickets printed to a specific person.
3.4 Holdsport.dk ApS charges a fee for the ticket purchase. The fee is displayed online when the ticket is purchased, or is borne by the Organizer as part of the ticket price. When the purchase has been completed, Holdsport.dk ApS has delivered the service covered by the agreement between the Buyer and Holdsport.dk ApS – Holdsport.dk ApS has thereby fulfilled the obligation that Holdsport.dk ApS has under the agreement. The fee will therefore not be refunded in cases where the event – regardless of the reason – is not carried out in whole or in part.
3.5 The Buyer may use the following payment methods:
3.6 Payment cannot be made with physical payment methods.
3.7 A purchase agreement is only finally concluded when Holdsport.dk ApS has received and registered the payment.
3.8 Any card fees are added to the purchase price and are borne either by the Buyer or the Organizer depending on the Organizer's terms for the individual event.
4.1 Please note that the Danish Consumer Contracts Act (forbrugeraftaleloven), and equivalent legislation outside Denmark, does not as a general rule apply to the purchase of tickets for events – see section 1 above in this regard. Once a purchase has been completed, it can therefore normally not be withdrawn – the agreement has been concluded on a binding basis.
4.2 If, wholly exceptionally, the purchased service contains something other than access to an event, it is possible that this service may be covered by the right of withdrawal under the Consumer Contracts Act. Since the purchase of the service involves an agreement between the Organizer and the Buyer, this matter is of no concern to Holdsport.dk ApS, as it concerns solely the relationship between the Buyer and the Organizer. The exercise of any right of withdrawal must therefore be raised against the Organizer.
5.1 Access to the event takes place in accordance with the Organizer's guidelines. Please note that changes may occur up until the event takes place, for example changes in timings or guidelines for access.
5.2 It is important that the Buyer has familiarised themselves with the Organizer's guidelines before the event, and that the Buyer keeps up to date on an ongoing basis with, and follows, the Organizer's guidelines. These may, for example, concern behaviour at the event, and prohibitions on bringing particular items or food or drink. If the Buyer is expelled from the event due to a breach of the guidelines, the Buyer cannot file a complaint against the Organizer and demand a refund or assert any other remedy for breach. A corresponding claim cannot be raised against Holdsport.dk ApS either.
5.3 The ticket contains a QR code. The Organizer will normally use the Holdsport app to scan the QR code as a condition for access to an event. It is the Buyer's responsibility to bring the QR code in readable form, either printed or digital. Each ticket only grants access for one person, and contains only one QR code.
5.4 Unlawful copying or resale of tickets may result in the Buyer being denied access to the event. Holdsport.dk ApS or the Organizer bears no liability for problems arising from unlawful copying and/or resale of tickets.
6.1 In the event of cancellation of, or changes to, the event, the Buyer is referred to the responsible Organizer for further information and any refund.
6.2 The Organizer has a limited right to make changes to the programme, including as regards duration and content. In the case of objective, material changes, the general rules of the Danish Sale of Goods Act (købeloven) apply, and the Buyer is referred to seek dialogue with the Organizer regarding any refund.
6.3 Partial fulfilment of an event will not normally constitute a cancellation.
6.4 Neither the Organizer nor Holdsport.dk ApS can be held liable for any consequential costs related to a change, e.g. a change of date, or cancellation. This may, for example, include costs for travel, accommodation, meals, or loss of earnings.
7.1 As an intermediary, Holdsport.dk ApS has no liability towards the Buyer in the event that the Organizer breaches the agreement with the Buyer. This is exclusively a matter between the Buyer and the Organizer.
7.2 Examples include errors and defects concerning technology, content, the framework for an event etc., but also the Organizer's insolvency, if the Organizer is, or becomes subject to, restructuring, suspension of payments, bankruptcy, or wholly or partial cancellation of events.
7.3 In all the above cases, the Organizer, or its representative, must be contacted.
8.1 For use in the transactions, Holdsport.dk ApS only stores the necessary data. This storage of data is governed by our general personal data policy, which can be accessed on the Holdsport.dk ApS website.
8.2 In order to ensure fast and precise communication and support of you as a user, Holdsport.dk ApS may use automated tools, including OpenAI's ChatGPT and related tools, to analyse and answer inquiries from you and other users. We use the dialogue with users like you as a basis for developing these tools. The dialogue with you is anonymised in connection with this use. As a user, you consent to this use.
9.1 The purchase agreement is governed by the general rules of Danish law.
9.2 It is not permitted to use automatic purchasing tools or automated software of any kind, including robots, for the purchase of tickets.
9.3 These terms will be adjusted from time to time. This takes place without prior notice, but the new terms will only apply to new purchases made after the new terms come into force.
9.4 Any dispute in relation to Holdsport.dk ApS' delivery is decided under Danish law by the District Court of Aarhus (Byretten i Aarhus), Denmark.
9.5 Both Holdsport.dk ApS and the Organizer make ordinary reservations for errors and defects, including in cases where an event is sold out.